Healthcom systems collect and transmit data from within the home, transferring that information to a secure, web-based data-center called CareNet™. In compliance with HIPAA regulations, only values and device identifiers are transmitted. Demographic information is stored within the server, which matches the electronic identifiers with patient records.

Information received by CareNet™ is posted to the specific client's 'page' where it can be accessed by the client himself or anyone to whom he gives written permission. The possibility therefore exists for all manner of information to be available in near-real-time to family members without concern for their geographic location or time zone.

CareNet™ requires permission (login i.d. and password) for access; however, there is no software, seat license, maintenance, or any other access fee. An internet connection and a standard browser are all that is needed. Thus, secure patient records can be viewed on a desktop or laptop computer as well as handheld devices (Blackberry®, iPhone®, etc.) that meet the criteria. All data-collection devices (sensors, medication dispensers, telehealth devices, etc.) are integrated into CareNet™. The more varied types of data available, the better one is capable of remote intervention and decision support.

For example, if a CareNet™ record shows an average diastolic pressure increase of 5 points over the past 30 days, and a weight increase of 4%, a care provider might determine that a medication adjustment is needed. However, if we also see that medication compliance is at only 40% during that period, the problem changes to one of adherence, not adjustment.

CareNet™ uses simple 'stop-light' indicators that let the user quickly identify problems, based on parameters set by the caregiver and specific to each client. Green indicates measured values lie within indicated thresholds; yellow means a value is approaching a threshold; and red denotes a value or values that exceed acceptable parameters. Clicking on an indicator causes the display of the actual reported values or details an incident (CareLink®). Threshold values are entered, or adjusted within the online enrollment process.

CareNet™ also includes a unique alert utility, called "FYI". This application permits the caregiver to identify the client with an alias if desired (e.g., accession number), choose a method of notification (e.g., fax, email, text message, page), a frequency of notification (immediately, daily, weekly, etc.), and a communications address (phone or fax number) where the alert is to be sent. Multiple numbers can be entered per client.